February Update – Guerrilla UCD Live and Card Sorting

February 4th, 2014

February Update – Guerrilla UCD Live and Card Sorting

We now have a series of dates for our Agile User Experience and Persona-Driven Design workshops in London, Tallinn and Hamburg (March, April and May, respectively). These sessions are aimed at building better understanding of how to integrate user experience and user-centred design with Agile approaches (day 1) and walking participants through the entire design cycle with a practical project (days 2 & 3). Early booking for London runs until 24 February:

  • Day 1: Agile User Experience (how to do UX in lean and Agile ways to better fit with the development process)
  • Days 2 & 3: Persona-Driven Design (a two-day workshop taking participants from user research through to conceptual models and visual specifications)

Full details and booking are available online.

Guerrilla UCD at the Interaction Design Foundation

Our recorded Guerrilla UCD webinars are still going strong at the Interaction Design Foundation web site. All 16 webinars are presented as a course, free with the cost of membership (currently EUR 98 / GBP 80 / USD 150). Visit http://bit.ly/ixd-ucd for more details.

Also, our two courses at CHI 2014 in Toronto have been scheduled; they are Card Sorting for Navigation Design on Tuesday morning, 29 April and Agile User Experience and UCD on Wednesday morning, 30 April. Further details (and 23 more courses!) at http://chi2014.acm.org/program/by-venue/courses.

Card Sorting with SynCapsV3

Speaking of card sorting, we have news of two special offers on our card sorting analysis package for Windows, SynCapsV3. The first is that it is now free for academic use – all you need is an academic email address to obtain a free license during checkout (limited to one license per email address). The second is that UXPA members are now entitled to a 15% on SynCapsV3 licenses.

In both cases, just download and install the software. Then click Buy/Transfer to obtain a license. Visit www.syncaps.com for general information, videos and downloads or www.syncapsv3.com to jump straight to the V3 download.

Guerrilla UCD Winter Sale – All webinars 75% off until 31-Dec-2013

November 20th, 2013

With the completion of recording for 2013, we are offering a substantial 75% discount on downloadable videos and slides until the end of the year. Most webinars are now €13 / £11 / $17 while all 16 in the series will cost only €162 / £137 / $212 with our 5-for-the-price-of-4 discount.

Use the “+ all” button at the bottom of the webinar basket to easily order the whole series and then choose your billing currency. Videos are in WMV format; slides are one-per-page PDFs.

The full series is listed below. Several of the Agile & Lean UCD webinars (13-15) include persona stories – see www.personastories.com for my ACM Interactions article on this topic.

1. Guerrilla UCD Boot Camp
2. Visual Design for Usability
3. Navigation & Menu Design
4. Designing for SEO & Accessibility
5. Human Error, Messages & Feedback
6. Usability Evaluation
7. User-Centred IA with Card Sorting
8. Dynamic Web Pages: Effective Use of Ajax
9. Writing Effective Web & Intranet Content
10. Designing for Advanced Users
11. Persuasion, Trust and Seduction
12. Making the Case for UCD in Agile
13. Integrating UCD & Agile
14. Agile UX: Users, Personas & Design Maps
15. Agile UX: Use Cases, Stories & Scenarios
16. Agile UX: Conceptual Models

October Update – Guerrilla UCD, New Article and Events

October 10th, 2013

We’ve almost wrapped up Guerrilla UCD for this year. If you missed any of the earlier webinars or cannot make some of the upcoming dates, you’ll be able to download the slides and recording from the My Webinars section of www.guerrillaucd.com.

Lean & Agile Webinars (12 Sep – 17 Oct)

12. Making the Case for UCD in Agile (recording)
13. Integrating UCD & Agile (recording)
14. Agile UX: Users, Personas & Design Maps (recording)
15. Agile UX: Use Cases, Stories & Scenarios (10 Oct)
16. Agile UX: Conceptual Models (17 Oct)

You can get a quick overview of the webinars and dates for upcoming sessions by visiting http://www.syntagm.co.uk/cgi-bin/basket.pl

New Article: I have an article coming up in the Nov-Dec issue of the ACM Interactions magazine called ‘User Stories Don’t Help Users: Introducing Persona Stories’. I hope the title says it all but if you need further clues, the I describe numerous deficiencies with user stories (from a user-centred design perspective) and explain how moving to ‘persona stories’ improves user experience. You can read a draft of the article (with full references lacking in the published article) at www.personastories.com.

I’ll be talking about persona stories at several events:

If you’re in striking distance of London, do have a look at the UCD 2013 conference. It was very well received last year (as UCD 2012!). Early booking discounts are still available.

June Update – Card Sorting and Guerrilla UCD

June 4th, 2013

Our SynCapsV3 Spring Sale continues. It is the world’s most comprehensive card sorting analysis package and works equally well for online sorts (for WebSort or Optimal sort) and paper sorts. Until the end of June, you can receive a 25% discount by entering the promotion code ‘SPRING13’.

Guerrilla UCD has moved into the tactics phase. If you missed any of the strategy webinars or cannot make some of the upcoming dates, you’ll be able to download the slides and recording from the My Webinars section of www.guerrillaucd.com. Also, this year you will have access to the 2012 resources as soon as you sign up for a 2013 webinar.

Tactics Webinars (starting 23 May)

7. User-Centred IA with Card Sorting

8. Dynamic Web Pages: Effective Use of Ajax

9. Writing Effective Web & Intranet Content

10. Designing for Advanced Users

11. Persuasion, Trust and Seduction

Our Lean and Agile webinars start on 12 Sep after a summer break. You can get a quick overview of the webinars and dates for upcoming sessions by visiting http://www.syntagm.co.uk/cgi-bin/basket.pl

 

May Update – Card Sorting and Guerrilla UCD

May 13th, 2013

May Update – Card Sorting and Guerrilla UCD

We’re having a Spring Sale on the world’s most comprehensive card sorting analysis package, SynCapsV3 for Windows. When you buy a license, enter the promotion code ‘SPRING13’ before the end of June and you’ll receive a 25% discount. The normal price is €240 / £200 / $320 but with the sale the figures are €180 / £150 / $240 (plus VAT where applicable). You can choose the billing currency during checkout. Visit the downloads page to get the software and click ‘Buy’ in the licensing dialog to purchase a license. Don’t forget to enter the promotion code!

In our Guerrilla UCD webinar series, we are just coming to the end of the first five strategy webinars. Last week’s session was on human error and error handling (messages and feedback). Coincidentally, Jakob Nielsen has just published an Alert Box article on one of the topics we discussed, novel versus routine tasks. See http://www.nngroup.com/articles/novel-vs-routine-tasks/

If you missed the session, you can buy instant access to the video and slides downloads. Next week’s webinar is on usability evaluation methods while our tactics webinars (covering more specific design topics) start on 23 May.

Strategy Webinars

2. Visual Design for Usability

3. Navigation & Menu Design

4. Designing for SEO & Accessibility

5. Human Error, Messages & Feedback

6. Usability Evaluation

 

Tactics Webinars (starting 23 May)

7. User-Centred IA with Card Sorting

8. Dynamic Web Pages: Effective Use of Ajax

9. Writing Effective Web & Intranet Content

10. Designing for Advanced Users

11. Persuasion, Trust and Seduction

Our Lean and Agile webinars start on 12 Sep after a summer break. You can get a quick overview of the webinars and dates for upcoming sessions by visiting the Guerrilla UCD shopping cart.

 

Reminders, reminders

April 9th, 2013

Don’t forget that our second Guerrilla UCD webinar, on visual design (for non-designers), is this Thursday at 16:30 London time. Visit bit.ly/gucd-2 for details and to register.

Also, please complete our 30-second user requirements survey if you haven’t already (and don’t forget that user requirements are the things that you start with to identify needs – so chances are that if you’re using use cases AND user stories on the same project, the use cases are being used for specification, not user requirements).

The survey is at bit.ly/ur_survey

Please circulate/RT to friends and colleagues, especially anyone on the development side.

30-Second User Requirements Survey

April 4th, 2013

Please take our 30-second user requirements survey (use cases vs user stories vs other) and RT. bit.ly/ur_survey
(It’s for an article I’m writing.)

April Update – Card Sorting and Guerrilla UCD

April 3rd, 2013

April Update – Card Sorting and Guerrilla UCD

Our latest card sorting analysis package, SynCapsV3 for Windows, was released a few weeks ago. It provides a number of new features currently unavailable elsewhere, including nested groups and the ability to filter and partition results according to how similar participants were in sorting. For more details, follow the links below.

On the Guerrilla UCD front, we ran a free, one-hour overview in March. The recording and slides are available here:

YouTube

Tomorrow (Thursday) will be the first, full 90-minute webinar, Guerrilla UCD Boot Camp, where we cover the some of the background and need for user-centred design and why just introducing usability testing is not the best solution. We’ll then cover the rest of the strategy webinars in April and May:

Getting Started

1. Guerrilla UCD Boot Camp

Strategy Webinars

2. Visual Design for Usability

3. Navigation & Menu Design

4. Designing for SEO & Accessibility

5. Human Error, Messages & Feedback

6. Usability Evaluation

SynCaps V3 – A card sorting revolution

March 14th, 2013

It’s been a long time coming, but we hope you’ll agree it’s been worth the wait. Our ground-breaking card sorting analysis package, SynCaps V3 is now available for download and 14-day free trial. What’s more, if you’re an existing SynCaps V2 user, you can upgrade to V3 for free.

Among the new features of version 3 are:

  • New, ribbon-style user interface
  • Nested groups (up to 9 levels)
  • Participant analysis and filtering

With the participant analysis and filtering features, you’ll be able to see whether you have separate participant communities (who have different needs) and compare their results. Or you can use similarity filters to omit participants who were out on a limb in how they sorted.

Once more, participant analysis and filtering can be used on any existing card sort as long as you can get it into SynCaps data format (WebSort and OptimalSort both do this as standard).

If you’d like to know what SynCaps V3 can do for you, download it and have a look – there’s a comprehensive user guide and release notes describing the new features. Or send us a file in SynCaps format and we’d be happy to show you how V3 can help you make better sense of the results.

Visit www.syntagm.co.uk/design/cardsortdl.shtml for the download and have a look at the new features in our comparison chart at bit.ly/syncaps-compare.

A single-machine license (for all users) costs €240 / £200 / $320 (you can choose which currency during checkout). SynCaps is a Windows desktop application but also runs in Windows emulators for Mac and Linux.

Guerrilla UCD 2013 – Lower cost, better value

March 5th, 2013

Guerrilla UCD for 2013 – Lower cost, better value

We’re kicking off our 2013 season of 16 x 90-minute Guerrilla UCD webinars with a free one-hour overview on 21st March. It starts at 16:30 London time but, like all of the webinars, you can take part from anywhere in the world and if you miss it, download a recording and slides.

To register for the free overview, either visit GotoWebinar or add it to your basket at the GuerrillaUCD web site (there is a short checkout process but nothing to pay if that is the only thing you add).

The really exciting news is that this year, all webinars are 20% cheaper, plus you get immediate access to last year’s recordings and slides (as well as this year’s live webinar, recording and slides as they become available).

The full list of webinars is:

Getting Started

0. Free One-Hour Overview

1. Guerrilla UCD Boot Camp

Strategy Webinars

2. Visual Design for Usability

3. Navigation & Menu Design

4. Designing for SEO & Accessibility

5. Human Error, Messages & Feedback

6. Usability Evaluation

Tactics Webinars

7. User-Centred IA with Card Sorting

8. Dynamic Web Pages: Effective Use of Ajax

9. Writing Effective Web & Intranet Content

10. Designing for Advanced Users

11. Persuasion, Trust and Seduction

Lean & Agile Webinars

12. Making the Case for UCD in Agile

13. Integrating UCD & Agile

14. Agile UX: Users, Personas & Design Maps

15. Agile UX: Use Cases, Stories & Scenarios

16. Agile UX: Conceptual Models