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Negotiating Skills
	This course is part of our regular programme. Click here to view the schedule or start a new booking form. Use the browser back button if you have already started to book places. Alternatively, we can run any of our courses at your premises. Contact us for details.

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(Click here to view the schedule or start a new booking form. Use the browser back button if you have already started to book places.)

This one-day course enables participants to understand and practise the key features of the negotiating process and the behaviours required to get a win-win outcome to negotiations with colleagues, team members, managers, staff, clients and suppliers.  It is a very interactive course which includes practice in using different ways to influence and persuade others.  There will be opportunities to practise your own negotiating situations and to get feedback.

This course is tailored to those working in IT and new media industries.

On this page:

• » Duration
• » Benefits
• » Features
• » Audience
• » Participants' comments
• » Instructor
• » Book online

Duration

Full day (9:30 pm to 5:00 pm), including breakfast and lunch (breakfast from 8:30)

Benefits

You will learn the principle techniques and behaviours used by the most successful negotiatiors, and gain awareness of how you need to change your own current negotiating behaviour in order to be more effective while negotiating.

• Understanding how and what to prepare for a negotiation
• Practising key negotiating behaviours which will enable you to get your own needs met in a win-win outcome which preserves relationships
• Understanding the different ways people are influenced and persuaded and how you may currently be missing opportunities
• Getting feedback on your own negotiating technique and behaviour in order to improve your skills

Features

• Four stages of the negotiating process and what to do in each
• Key negotiating behaviours used by the best negotiators
• The part played by emotion in negotiating and how to make it work for you
• Focusing on needs and interests in negotiating in order to get agreement
• Dealing with tricky tactics and difficult people
• Influencing strategies
• Negotiating with different personalities
• Negotiating with people of higher status

Audience

Those who need to negotiate with others in a team, clients or suppliers.

Participants' comments

• Exercises were well-planned and useful 
• It has given me better insight into the mechanics of negotiation.
• The course has helped me to understand better both the methods I am currently using and alternative techniques to achieve the best resolutions.
• Fully met my needs – have a good understanding of what makes a good negotiator/negotiation.
• Valerie is very friendly and professional.  She made a very relaxed and fun environment in which to learn.

Instructor

Valerie Fawcett has specialised in working with groups and individuals on their performance development and personal development for over 15 years after a first career in the publishing industry. She works with people on developing a combination of skills and self-awareness, because awareness of our own and others’ behaviours, attitudes and emotions is needed for real learning to take place.

Valerie has a degree in psychology and professional training in psychological resources such as cognitive-behavioural techniques, MBTI personality profiling and Transactional Analysis. She is an Associate of the Chartered Institute of Personnel and Development, a Certified Learning Practitioner, and a Member of the Association for Coaching.

She has worked with a wide range of public and private organizations including Vodafone, Macmillan Education, Elsevier, Thomson Reuters, OPP, Perkin Elmer Ltd, University of Oxford, local government and NHS (click here to see our full client list).

Book Online

Click here to view the schedule or start a new booking form. Use the browser back button if you have already started to book places.