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Web Design for Usability
Tutorial/Workshop

 

The perfect user - click fora larger image

 

On this page:

Benefits

This course introduces a number of practical techniques and guidelines for improving web site usability. You will learn the principles of user-centred design and how they can be effectively applied to building usable web sites and intranets.

Reviews

Evaluation comments from participants – about the course:

  • My expectations were fully met, I learned a lot.
  • Lots of new hints + tips.
  • Expectations met very well & with a lot of additional sources of info suggested.
  • The course was very informative and gave me a great overview of usability on the web.

and about the tutor:

  • Excellent tutor.
  • Very knowledgeable.
  • Informative, interesting, combined theory with practical sessions.
  • Informative, knowledgeable, good communicator.
  • Friendly & approachable, knowledgeable of the subject, presented in easy to
    understand terms (even for non-web site designers!).
  • Good pace + content. Allowed time for discussion + clarifications.
  • Good knowledge, clear. Well timed – for discussion and content.

Features

On completion of this tutorial you will:

  • Understand the principles of user centred design and how it improves usability
  • Be able to evaluate the effectiveness and usability of alternative designs
  • Appreciate the need for clear conceptual models and early design
  • Be aware of the importance of users in the design process
  • Have a good understanding of basic web usability and accessibility guidelines

Topics covered include:

  • Conceptual models
  • Card sorting
  • User observation
  • Personas
  • User tasks and goal-oriented models
  • Paper prototyping
  • Accessibility
  • Navigation and content
  • Visual design (grids, colour, images and forms)
  • Error messages and feedback
  • Usability testing guidelines

Audience

Web designers, developers, project managers, usability specialists.

Presentation

Lectures, short case studies, interactive discussions and brief activities are used to provide a broad learning experience.

Tutor Background

William Hudson has over 30 years experience in the development of interactive systems. He has contributed material on user-centred design and user interface design to the Rational Unified Process and to Object Modeling and User Interface Design (van Harmelen, 2001). He writes regularly for the SIGCHI Bulletin and interactions magazine. He is also the head of design evaluations for the Intranet Benchmarking Forum and has conducted design and usability reviews of many of the UK's largest intranets.

William has presented papers, talks and tutorials at the UK UPA, British HCI Group conferences, CHI conferences and OOPSLA.

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Costs

As an in-house course the cost is £1600 (plus traveling expenses) for a maximum of 15 participants. This makes it very cost-effective for groups from about 5 participants. (Note that the charge is for the course, not per participant). Printed handouts are charged at £6 per participant (plus shipping). VAT will be added at the prevailing rate.

It is also possible to add or substitute modules from our other courses. Please contact us to discuss your requirements.


Keywords: usability, user-centred design, user-centered design, user experience, user research, user observation, user interface design, courses, training, intranet usability, interaction design, user experience design, card sorting, cluster analysis

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